European Transport Control Center Manager
Miejsce pracy: Gdańsk
- Oversee the ETCC department in all of its capacity.
- Establish high levels of service, productivity and efficiency through leadership, motivation, coaching and training.
- Be responsible for ways of working and processes, identifying and developing new systems and processes to meet the needs of the business.
- Ensure effective plans are in place to meet our volumes and any potential disruption,
- Ensure tight performance monitoring for all transport movements.
- Conduct negotiations with carriers, in conjunction with procurement, ensuring SLAs are met and negotiate competitive rates.
- Ensure that carrier contractual rates and agreed performance plans are closely followed and adhered to.
- Working with procurement on the RFP processes, provide expertise to achieve best total value in the selection of services and/or carriers.
- With procurement conduct quarterly business reviews with service providers.
- Identify, evaluate and adequately define any potential risk of circumstances to mitigate any severe delays, deviations or loss of service to ETCC’s network customers by proactively informing them.
- Adapt quick and flexible ideas to transfer the risk management into alternative solutions to ensure any service disruption can be recovered smoothly.
- Develop new and enhance existing network models to improve efficiency, speed, and/or drive potential savings.
- Develop and maintain strong relationships with key stakeholders across Europe.
- Develop and initiate continuous improvement projects as well as guaranteeing success through effective management and monitoring.
- provide management information to facilitate evidence of achievements, efficiencies and progress against project plans.
- Ensure adherence to Arla Foods’ Health & Safety standards, policies and legislation.
- Some out of hours working may be required.