Google Cloud Technical Mentor
specjalista (mid)
Praca częściowo zdalna
rekrutacja online
3 dni temu
Google Cloud Technical Mentor

As a Technical Mentor, you will take a key role in the Certification Journey Program. This program is dedicated, to individuals who would like to be GCP (Google Cloud Platform) certified. You will be a technical mentor for the program’s participants and will guide and help them to achieve their certification goals. A technical mentor will have access to the training materials and learners’ facing decks.


Your profile:
  • GCP Certified (if not yet certified, ready to certify within 2-4 weeks, at least one certification)
    • Associate Cloud Engineer
    • Professional Cloud Architect
    • Professional Data Engineer
    • Professional Cloud Network Engineer
    • Professional Cloud Security Engineer
    • Professional Cloud Developer
    • Professional Cloud DevOps Engineer
    • Professional Machine Learning Engineer
    • Professional Cloud Collaboration Engineer
  • Should know the technical curriculum of the GCP certification of choice
  • Industry (technology including cloud solutions) knowledge - to be aware of the industry trends and the competitive landscape
  • Passion and knowledge of cloud technology
  • Passion for knowledge and knowledge sharing
  • Excellent communication skills (proficiency in English - written and spoken) - an effective communicator
  • Flexibility to work across multiple rotational shifts/night shifts
  • Ability to work in a rich diverse environment, handle cultural and language differences
  • Exposure to service quality improvement/process improvement
Key Responsibilities:
  • Ability to facilitate and provide exam guide review sessions as described above
  • Guide the learners towards their certification goals
  • Explain complex topics
  • Communicate well, a high energy person who can connect with the audience
  • Activate and engage learners through different modes
  • Go through content and commonly asked questions
  • Answer technical questions (e.g. GCP related, occasionally comparisons between GCP / AWS / Azure platforms)
  • Find training gaps, indicates what should be covered
  • Coordinates for Certification journey of 9 technical certifications
  • Work closely with subject matter experts on escalations as well as manage the queue and productivity of their teams
  • Continuous Improvement (Work with Process Excellence teams to identify areas of improvement inefficiency and CSAT & help execute solutions)
Required Qualifications:
  • GCP Certified (if not ready to certify within 2-4 weeks, at least one certification)
  • Graduate/Post Graduate, preferable from Science/Computer Science or equivalent academic or industry experience

Nice to have skills:

  • Team Coordination/Management

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