The Orbis Hotel Group is the largest network of hotels in Poland and in Eastern Europe. Orbis comprises more than 100 hotels and is the sole licensor of all Accor brands in 16 countries. It offers a total of almost 19,000 rooms. The hotels operate under the brand names Sofitel, Pullman, M Gallery, Novotel, Mercure, ibis, ibis Styles and ibis budget. These brands, recognized throughout the world, provide a quality of service to various standards, ranging from luxury 5-star to budget 1-star hotels.
Mercure Gdynia Centrum
is currently looking for candidates for a post of:
Scope of responsibilities:
- Manage the implementation of the cultural change in recently rebranded hotel
- Manage the operations of the hotel in order to maximize profitability and to ensure Mercure guest promise and product quality
- Implement sales, distribution and pricing strategies in order to achieve set economic targets,
- Apply established standards and provide the highest quality of products and service,
- Establish, build up and support long-term business relationships,
- Organize the work of employees and manage the team,
- Prepare budgets and supervise its implementation and operation,
- Optimize the costs of hotel operation,
- Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
- Ensure guest and employee satisfaction, while maintaining market competitiveness and financial performance
- Work directly with the Human Resources function, to ensure appropriate hiring, training, motivating, coaching, counseling and developing of team members
- Effectively communicate with team members
- Be an inspiration and example to all hotel staff to achieve superior levels of performance
- Empower the team and improve guests satisfaction by Mercure Touch implementation
Our expectations
- Minimum of 5 years operational management experience with a previous General Manager experience
- A strong leadership oriented toward inspiration, talent development, team empowerment and cooperation
- A strong understanding of hotel operations and administration to include, budgeting, forecasting, human resources, sales and marketing
- Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
- Must have sales, distribution, pricing, and revenue management competencies
- Must perform well under stress and be adaptable to changing work environments
- Must have strong decision making skills
- Strong oral and written communication skills
- Ability to communication at all levels
- Ability to manage complex relations
- Ability to train and develop team members
- Ability to work effectively in a team environment and take initiative
- Excellent organizational skills
- Computer skills (word processing, spreadsheet, and presentation software)
- English required
Poznaj
Essendi
W Essendi nie tylko prowadzimy hotele, ale tworzymy warunki, które zapewniają im rozwój. Jako wiodący właściciel i operator hotelowy, inwestujemy i działamy z jasno określoną ambicją: przekształcać każdy nasz hotel w zrównoważone, tętniące życiem i znaczące miejsce. Łączymy zarządzanie aktywami z doskonałością operacyjną, aby uwolnić potencjał każdego obiektu. Nasze portfolio tworzy 576 hoteli z 20 000 pracowników w 24 krajach, działających pod znanymi markami w segmencie ekonomicznym i midscale, jak ibis, Novotel czy Mercure. Wszędzie, gdzie jesteśmy obecni, angażujemy się w promowanie pozytywnego hotelarstwa, działając z korzyścią dla naszego biznesu, naszych zespołów i otaczającego nas świata. Dowiedz się więcej na: Essendi.com