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    Foundever   Gdańsk    praca stacjonarna
    kierownik/koordynator  rekrutacja online  aplikuj szybko  aplikuj bez CV
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    Your tasks will involve: Leading, managing, overseeing and supporting a team of Customer Service Agents; Ensuring the Team fulfills KPI’s set by clients; Facilitating clear and efficient communications; Rewarding Agents for best results; Participating in the recruitment and induction processes.
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    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    3 dni
    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
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    specjalista junior / mid / senior  umowa o pracę  pełny etat
    3 dni
    About the job: In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
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    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
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    About the job Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You will...
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    Henry Meds   pomorskie    praca zdalna
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    specjalista (mid)  kontrakt B2B  pełny etat   11 000 zł netto (+VAT)/mies.  rekrutacja online
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  • Senior Payroll Processor with German

    DXC Technology Polska Sp. z o.o.   pomorskie    praca zdalna
    siedziba firmy: Wrocław
    starszy specjalista (senior) / ekspert  umowa o pracę  pełny etat  rekrutacja online
    1 dni
    We are a team delivering HR&Payroll services to our customers for over 10 years. We are looking for skilled professionals who will contribute to maintaining the highest customer satisfaction level. In the role of Senior Payroll Processor with German, you will be a key player in payroll preparation...
  • Junior Banking Services Specialist with German

    DXC Technology Polska Sp. z o.o.   pomorskie    praca zdalna
    siedziba firmy: Wrocław
    specjalista mid / junior  umowa o pracę  pełny etat  rekrutacja online
    2 dni
    Working hours: Monday– Friday 8 AM -4 PM or Monday– Friday 4 PM-8 PM Responsibilities: Communicate effectively on the phone with German-speaking customers to understand and address their banking needs. Assist with account opening, closing, inquiries, transactions, product information, and...
Zobacz więcej ofert pracy
Praca.pl Praca Pomorskie Gdańsk Specjalista Customer Experience Gdańsk
Inżynier ds. Jakości i Obsługi Klienta

Inżynier ds. Jakości i Obsługi Klienta

Praca.pl
Gdańsk
specjalista mid / senior
pełny etat
umowa o pracę
pomoc w relokacji
rekrutacja online
67 dni temu

Portal Praca.pl to jeden z największych portali pracy w Polsce. Działamy jako agencja zatrudnienia, numer certyfikatu 29884.

Inżynier ds. Jakości i Obsługi Klienta
Miejsce pracy: Gdańsk
Zakres obowiązków:
  • Efektywna obsługa reklamacji klientów;
  • Śledzenie portali klienta i raportowanie ryzyk;
  • Aktualizacja rejestru reklamacji;
  • Wprowadzanie wymagań klienta w procesy;
  • Kontakt z klientami: e-mail, telefon, wizyty;
  • Reprezentowanie firmy w kwestiach jakości;
  • Planowanie i koordynowanie audytów jakościowych;
  • Monitorowanie wyników jakościowych i zadowolenia klienta;
  • Eskalowanie zagrożeń dla satysfakcji klienta;
  • Zarządzanie kryzysami jakościowymi;
  • Zarządzanie sortowaniami zewnętrznymi, akcjami naprawczymi;
  • Nadzór nad próbkami wzorcowymi i dokumentacją;
  • Koordynacja odstępstw i wsparcie zespołów projektujących zmiany w produktach.
Dołącz do nas, jeżeli:
  • Pasjonujesz się motoryzacją;
  • Chcesz pracować nad innowacyjnymi technologiami;
Kwalifikacje:
  • Biegłość w języku angielskim (min. B1);
  • Dobra znajomość MS Office.
Oferujemy:
  • Stabilne zatrudnienie;
  • System premiowy, prywatna opieka medyczna, ubezpieczenia, program kapitałowy, benefity socjalne, karta Multisport. 
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
 

Poznaj

Praca.pl

Portal Praca.pl to jeden z największych portali pracy w Polsce. Działamy jako agencja zatrudnienia, numer certyfikatu 29884.

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