Najnowsze oferty pracy

  • Junior Accountant with German

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    młodszy specjalista (junior)  umowa o pracę  pełny etat  aplikuj szybko  aplikuj bez CV
    7 godz.
    Specifically, you will: Verify incoming documents by applying standard procedures and country specific knowledge; Post PO and non-PO invoices in SAP in a timely manner and with the desired quality level; Handle all discrepancies from the standard procedure as well as special, unique processes; Apply...
  • AI App Developer with Italian / French / German

    COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O   Gdańsk    praca hybrydowa   za 2 dni wygasa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    8 godz.
    Responsibilities: Partner with sales to identify solution areas and translate them into engaging sales enablement materials, including interactive demos used in proposals, and presentations. Deeply understand client briefs and conduct industry research to develop insightful presentations tailored to...
  • Members Support Specialist with Danish

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista (mid)  umowa o pracę  pełny etat
    9 godz.
    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Members Support Specialist with Swedish

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista (mid)  umowa o pracę  pełny etat
    9 godz.
    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Customer Service Specialist with Finnish

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    4 dni
    About the job Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You will...
  • Global Members Support Specialist with German

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa   za 3 dni wygasa
    specjalista (mid)  umowa o pracę  pełny etat
    5 dni
    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Customer Service Specialist with French

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    6 dni
    About the job: Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You...
  • Customer support specialist with German and English

    Foundever   pomorskie    praca zdalna
    siedziba firmy: Warszawa
    specjalista junior / mid
    1 dni
    The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
  • Account Specialist

    PrismaWorx Sp. z o.o.   pomorskie  
    relokacja do: Oferta pojawiła się w wynikach wyszukiwania ponieważ pracodawca zapewnia pomoc w relokacji do miejsca pracy. Jeśli nie chcesz widzieć ofert z relokacją, zaznacz w filtrach tryb pracy jaki Cię interesuje. Holandia
    specjalista (mid)  umowa o pracę  pełny etat  rekrutacja online  aplikuj szybko  aplikuj bez CV
    5 dni
    Tasks Managing (direct) employees Responsible for directing, instructing, motivating and assessing employees; Responsible for optimal onboarding of new employees; You are the first point of contact for the employees who work for your customer; This applies to all work-related questions such as the...
  • Care Coordinator - Customer Service Representative

    Henry Meds   pomorskie    praca zdalna
    siedziba firmy: Katowice
    specjalista (mid)  kontrakt B2B  pełny etat   11 000 zł netto (+VAT)/mies.  rekrutacja online
    12 dni
    Key responsibilities: Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email. Use customer relationship management software (CRM) to manage customer interactions and track...
Zobacz więcej ofert pracy
Praca.pl Praca Pomorskie Gdańsk Specjalista Customer Experience Gdańsk
Inżynier ds. Jakości i Obsługi Klienta

Inżynier ds. Jakości i Obsługi Klienta

Praca.pl
Gdańsk
specjalista mid / senior
pełny etat
umowa o pracę
pomoc w relokacji
rekrutacja online
29 dni temu

Portal Praca.pl to jeden z największych portali pracy w Polsce. Działamy jako agencja zatrudnienia, numer certyfikatu 29884.

Inżynier ds. Jakości i Obsługi Klienta
Miejsce pracy: Gdańsk
Zakres obowiązków:
  • Efektywna obsługa reklamacji klientów;
  • Śledzenie portali klienta i raportowanie ryzyk;
  • Aktualizacja rejestru reklamacji;
  • Wprowadzanie wymagań klienta w procesy;
  • Kontakt z klientami: e-mail, telefon, wizyty;
  • Reprezentowanie firmy w kwestiach jakości;
  • Planowanie i koordynowanie audytów jakościowych;
  • Monitorowanie wyników jakościowych i zadowolenia klienta;
  • Eskalowanie zagrożeń dla satysfakcji klienta;
  • Zarządzanie kryzysami jakościowymi;
  • Zarządzanie sortowaniami zewnętrznymi, akcjami naprawczymi;
  • Nadzór nad próbkami wzorcowymi i dokumentacją;
  • Koordynacja odstępstw i wsparcie zespołów projektujących zmiany w produktach.
Dołącz do nas, jeżeli:
  • Pasjonujesz się motoryzacją;
  • Chcesz pracować nad innowacyjnymi technologiami;
Kwalifikacje:
  • Biegłość w języku angielskim (min. B1);
  • Dobra znajomość MS Office.
Oferujemy:
  • Stabilne zatrudnienie;
  • System premiowy, prywatna opieka medyczna, ubezpieczenia, program kapitałowy, benefity socjalne, karta Multisport. 
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
 

Poznaj

Praca.pl

Portal Praca.pl to jeden z największych portali pracy w Polsce. Działamy jako agencja zatrudnienia, numer certyfikatu 29884.

Podobne oferty

  • Junior Accountant with German

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    młodszy specjalista (junior)  umowa o pracę  pełny etat  aplikuj szybko  aplikuj bez CV
    7 godz.
    Specifically, you will: Verify incoming documents by applying standard procedures and country specific knowledge; Post PO and non-PO invoices in SAP in a timely manner and with the desired quality level; Handle all discrepancies from the standard procedure as well as special, unique processes; Apply...
  • AI App Developer with Italian / French / German

    COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O   Gdańsk    praca hybrydowa   za 2 dni wygasa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    8 godz.
    Responsibilities: Partner with sales to identify solution areas and translate them into engaging sales enablement materials, including interactive demos used in proposals, and presentations. Deeply understand client briefs and conduct industry research to develop insightful presentations tailored to...
  • Members Support Specialist with Danish

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista (mid)  umowa o pracę  pełny etat
    9 godz.
    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Members Support Specialist with Swedish

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista (mid)  umowa o pracę  pełny etat
    9 godz.
    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Customer Service Specialist with Finnish

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    4 dni
    About the job Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You will...
  • Global Members Support Specialist with German

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa   za 3 dni wygasa
    specjalista (mid)  umowa o pracę  pełny etat
    5 dni
    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Customer Service Specialist with French

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    6 dni
    About the job: Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You...
  • Customer support specialist with German and English

    Foundever   pomorskie    praca zdalna
    siedziba firmy: Warszawa
    specjalista junior / mid
    1 dni
    The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
  • Account Specialist

    PrismaWorx Sp. z o.o.   pomorskie  
    relokacja do: Oferta pojawiła się w wynikach wyszukiwania ponieważ pracodawca zapewnia pomoc w relokacji do miejsca pracy. Jeśli nie chcesz widzieć ofert z relokacją, zaznacz w filtrach tryb pracy jaki Cię interesuje. Holandia
    specjalista (mid)  umowa o pracę  pełny etat  rekrutacja online  aplikuj szybko  aplikuj bez CV
    5 dni
    Tasks Managing (direct) employees Responsible for directing, instructing, motivating and assessing employees; Responsible for optimal onboarding of new employees; You are the first point of contact for the employees who work for your customer; This applies to all work-related questions such as the...
  • Care Coordinator - Customer Service Representative

    Henry Meds   pomorskie    praca zdalna
    siedziba firmy: Katowice
    specjalista (mid)  kontrakt B2B  pełny etat   11 000 zł netto (+VAT)/mies.  rekrutacja online
    12 dni
    Key responsibilities: Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email. Use customer relationship management software (CRM) to manage customer interactions and track...