JYSK NORDIC is expanding its IT activities in Gdańsk, Poland – we are therefore looking for two new IT Operations Specialists.
You will coordinate, interact and work together with other IT departments in JYSK, within a complex IT setup. This includes among others multiple SAP solutions, Network Department, Server Department and in-house Java developers. Besides that, JYSK makes use of external consultants, cooperate with hosting partners and several IT partners in order to deliver and secure the ambitions of JYSK.
Some of the roadmap projects for this year are, mobile device management (MDM) as a part of a JYSK mobility concept, upgrade of client OS to Windows 10, Electronic Shelf Labels in 3 countries using colored E-paper technology.
You will become part of a team of 7 people, located at Gdańsk, working as part of the IT Store Operations department.
Your primary responsibilities:
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Administer and provide support for Electronic Shelf Labels system for JYSK stores,
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Participate actively in the daily operations of the JYSK IT environment consisting of approximately 1000 stores and 13 head offices in 19 countries,
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Handle technical troubleshooting regarding our business applications,
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Handle 2nd Level support tasks and incidents from our service desk software,
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Support our 1st level support on general technical matters,
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Maintain and upgrade software at our store environment,
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Maintain and upgrade administrative IT equipment.
What (among others) will you be dealing with?
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Electronic Shelf Labels system, based on high frequency radio transmission, with e-paper display and NFC technologies,
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Stores support systems, including remote desktop work schedule planner, Point of Sale Java based frontend, email client and more,
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Microsoft Windows OS (7 / 8.1 / 10),
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Scripting (PowerShell / batch / VBS),
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Microsoft SCCM (OS and software deployment, hardware & software inventory, reporting, etc.),
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Microsoft Exchange 2010 (user/mailbox administration),
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Microsoft Server systems,
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Microsoft Office 2007/2013.
What can you expect from us?
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An interesting, independent and stimulating job,
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A challenging, creative and close work environment in a dynamical organization with a professional, informal and humorous tone,
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Professional introduction to the organization and relevant education. A job in an international environment with dedicated employees from 19 countries (and more to come),
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A salary commensurate with your skills and experience,
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A workplace located in a new office building, including an in-house canteen with dedicated cooks, gym and parking spaces.
What do we expect from you?
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You are a good communicator in speaking and in writing, both Polish and English,
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You have a good understanding of IT, and you are eager to learn new technologies and systems,
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You are able to handle many different types of tasks during the day,
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Experience with IT-support or helpdesk service is considered a plus,
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Knowledge about Microsoft technologies like Windows 10, Office, file servers and Active Directory is a plus.