Our Client is world's No.1 spread betting and CFD provider. The company has offices in 17 countries across five continents, serving over 125,000 active clients worldwide. Company opened its new branch (R&D Center) in Krakow in 2015 and is to hire around up to 250 IT, Digital Marketing and Business Development/ Customer Service and KYC/ Compliance Specialists for new projects and creating new products. It is highly innovative company with strong position on the market, working with new technologies in end-to-end Scrum methodology with best infrastructure and emerging technologies. If you are looking for the fast career development and extended learning opportunities, apply for the position of:
IT Specialist with Spanish
Nr ref.: 6472
Requirements:
- A degree-level education (any subject)
- Genuine interest in technology and assisting people with technological problems
- Very high level of computer literacy
- Excellent interpersonal and communication skills
- Experience working in a client-facing, administrative role
- Very good organisation and time-management skills
- Fluency in English
- Fluency in Spanish
Responsibilities:
- Supporting clients with the highest quality of technical help and support
- Assisting clients and IG staff with IT-related issues
- Helping with general queries regarding account administration and IG’s product offering
- Day-to-day troubleshooting of technology and platform issues
- Escalating key IT or trading issues
- Keeping the department informed of any major changes or incidents
- Providing training to the department and the wider business when necessary
We offer:
- Private medical cover for you and your family (Medicover)
- Life insurance (Generali)
- Annual bonus and Christmas bonus
- Flexible working hours
- Ergonomic workstations
- Potential travel opportunities to London
- Free fresh fruit delivered daily
- Multikafeteria system (you can choose: gym, vouchers for lunch/ shopping or cinema tickets)
- Library at the office
- Referral program
- Bike parking and shower
- Chill out zones
- Yoga classes and relax equipment
- Foosball and ping-pong table
- Games consoles and board games
- No dress code!
- You’ll have a great opportunity to learn and develop in a company repeatedly certified as one of Britain’s top employers