IT Support Analyst with KDB+
[online recruitment]
[online recruitment]
Location: Remote Poland
Reference number: VR-61245
Project Description:
You'll be working in the Cash Equities Support team in Poland. The team upholds high standards for timely issue resolution & continuous improvement and high level of accountability. You will contribute expertise to the management of existing and new IT products and services.
Responsibilities
- Be a part of our IB Equities Cash Production services team
- Interact very closely with front office Equity Trading and Electronic Execution teams and associated Operations teams
- You would have a high level of day to day interaction with the business stakeholders at all levels
- Diagnose system problems, define and co-ordinate the implementation of solutions individually and with other development and support teams
- Coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, Data Centre maintenance, special trading days or exchange-mandated market rehearsals
- Promote the overall stability of the systems through system monitoring, proper change control management, and implementation of best practices to maintain production environment
- Conduct problem reviews with the relevant IT streams
Skills
- Working knowledge of KDB+
- Reasonable relevant experience in Front Office IB Application support
- Knowledge of EQ Cash Business and trade lifecycle including Allocations and Booking
- Good problem solving and diagnostic skills.
- Ability to work under pressure and manage multiple, concurrent / conflicting priorities.
- Self-driven, highly motivated and have very high standards concerning quality of service delivered and attention to detail, where they lead by example and expect the same behavior of other colleagues.
- Knowledge of ITIL incident and problem management.
- Solid Unix and Linux knowledge.
- Technical skills in UNIX Scripting (Shell and/or Perl), Database (Oracle/MySQL/ Sybase )
- Network (TCP/IP), Middleware like MQ or EMS.
- Prior knowledge of the FIX protocol, Order management or Algo platform.
You are:
- a confident communicator that can explain technology to non-technical audiences in English
- capable of understanding client / end user issues and translating this into problem statement for further investigations within IT
- General empathy to user queries and complaints and have a service oriented mindset
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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