IT Support Engineer

Job description

• Installation, configuration, administration Windows 7/10 and Windows Server
• User access management, Office 365 management
• Managing all tickets logged into the queue
• Conducting proactive and reactive problem management
• Reducing the number of repeat issues through root cause analysis
• Developing existing solutions
• Participation in design work related to the creation and implementation of necessary Windows solutions

Requirements

• Very good knowledge of Windows 7/10, Office 365, Active Directory, SCCM
• Practical knowledge of Windows Server (2008/2012/2016), Microsoft Exchange,
• Practical knowledge of Azure public cloud
• Excellent customer service skills
• Excellent troubleshooting skills, an analytic approach to given tasks and problems
• English language skills at level allowing efficient communication
• Ability to learn new skills quickly
• Ability to travel across Europe
• Degree in computer science, telecommunications, automatics, robotics field or similar

We offer

• Friendly atmosphere in international team
• Opportunity to achieve new skills
• Contract of employment
• Job Type: Full-time