Gi Group is an internationalrecruitment agency whose main task is to offer fully-qualified employees. Weare a leader in the Italian market and one of the main agencies in ourcountries of operation. We hold certificate No.570 entitling us to operate as awork agency in Poland.
In regard to further development of one of our Clients we arecurrently seeking Candidates for a position of:
Junior Engineer
Location: Gdańsk
Ref No. JE/09
Job description:
This role reports to the Head of Infrastructure Services (IS) and is responsible for the operating and troubleshooting of Staples' Cisco Unified Collaboration Infrastructure and devices. Furthermore, this role is responsible for ensuring user experience for internal customers.
Responsibilities
- Troubleshooting Unified Collaboration devices (Video Voice Webmeeting)
- Improving user experience by documenting and suggesting potential improvements
- Provide support to associates within Telecommunications as well as other groups for complex production systems and services.
- Definition, discovery, testing and assessment of new products and services and provide recommendations to IT management and business partners.
Requirements:
Education and Experience:
- Fluent English (C1/C2)
- Analytical skills
- Demonstrated understanding of industry standard VOIP technologies including SIP, H.323, G.711, G.729, TCP/IP, DHCP, SNMP, TFTP, IEEE 802.3 family, QoS, and CoS (a plus)
- Enterprise Video conferencing (would be a plus).
- Experience configuring and troubleshooting with voice communication systems, call center technologies, call center design, and LAN /WAN environments (would be a plus).
Other desirable skills
- Good analytical skills: analyze complex information in international environment, discern details from the big picture
- Result orientation: constant drive to continuously improve business results – a.o. by asking feedback - talk in solutions (not problems), take initiative in identifying interesting findings and acting upon them, as well as in improving reporting formats.
- Strong organizer: works transparently, consistently delivers work on time and according to specifications.
- Very good communication skills: effective presentation skills to diverse audienc
Our Client offers:
Our Client offer:
- competitive salary
- attractive benefit package
- great office location & high company standards and culture
- friendly atmosphere in multicultural environment
- the ability to use your knowledge of foreign language on a daily basis at work