Are you ready to make a positive impact in agriculture? Join our team and support our farmer owners while experiencing a dynamic corporate environment and contributing to sustainable farming.
Our Members Service & Operations team in Gdańsk, established two years ago, provides timely support to over 8,000 farmer owners across seven European countries. As a Farmer Support Specialist, you’ll play a key role in front-line and operational support.
Administrative & Process Support – Assist teams in direct farmer contact, manage CRM data, documentation, and system updates. Collaborate with IT to enhance workflows.
Relationship Building – Establish trust with farmers by providing accurate, timely, and high-quality support.
Sustainability Support – Help administer quality assurance programs and participate in sustainability initiatives.
Knowledge Resource Creation – Develop a knowledge library and "how-to" guides for farmers and teams.
Ad Hoc & Project Work – Handle daily tasks and contribute to cross-functional projects with opportunities for growth.
- Fluent in English (minimum B2/C1 level) with excellent communication skills.
- Hold at least a bachelor's degree in a relevant field.
- Organized and detail-oriented, with strong self-motivation and the ability to manage complexity while effectively prioritizing tasks.
- Customer-focused, with a willingness to support farmers and handle their inquiries with a positive, can-do attitude.
- Adaptable communicator, capable of adjusting your style to suit different audiences.
- Proactive problem solver, able to identify and suggest process improvements.
- Experience with documentation is a plus.
- Background in customer service is a strong advantage.
- Familiarity with Salesforce is an additional benefit.
Global Shared Services is truly a global setup. As such, you will have the opportunity to collabo-rate closely with business areas across cultures and borders. You can bring your knowledge and understanding into the mix to break new ground with Customer Service in Global Shared Services.
- International operating environment
- Medical care & life insurance
- Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
- Scandinavian working style & no dress code
- Trainings with experts & professional induction & development programs
- Financial support of your education
- Relocation package
- Referral program for employees
- Employee Assistance Program (legal, psychologi-cal, health, financial consulting, etc. )
- Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
- Flexible working time and home office work possibility depending on business needs
- Additional holiday depending on length of employment (up to 4 days)
- Fully paid 30 min. break
- Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
- Spacious canteen, delicious coffee and tea available on every floor in special de-signed spots
- Chill-out rooms with X-box, pool table, board games, football table and swing