Junior Service Desk Agent – chat support with English

You want to work in IT branch but you don't know how to start?

Start with Hemmersbach!

• Providing technical support to end users especially via chat,
• Data Maintenance in our ticketing system,
• Monitoring the correct timelines (SLA).

• Good spoken and written English,
• High level of computer literacy and an interest in technology,
• Customer and communication skills,
• Ability to work in a team,
• Openness to learn new skills and broaden knowledge in IT area,
• Ability to work on numerous tasks simultaneously.

• Previous experience at help desk position,
• Knowledge of Active Directory User Management,
• Knowledge of installation and configuration of office applications.

• Work in international, flexible and open IT company,
• Wide range of technical trainings preparing for the position,
• Permanent support in daily tasks,
• Interesting international projects,
• Possibility to learn new skills,
• Welcoming and friendly work environment,
• Multisport and LUX-MED package.