KYC/AML User Support Specialist
Gdynia
KYC/AML User Support Specialist
Gdynia
Nr Ref.: 1042791
Gdynia
Nr Ref.: 1042791
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of our Client, internationally recognized BPO company in Gdynia, we are currently looking for a Candidate who will hold the position of KYC/AML User Support Specialist.
The successful Candidate will be responsible for providing uses support and application support to internal and external users of the KYC/AML Services. The person in this position will log and classify queries and problems received via phone, email or chat, solve them or escalate them to further lines of support.
The ideal Candidate for this role must have a sound knowledge of KYC or Compliance systems and some experience in a technical customer service role. It is necessary to have technical attitude, as well as have good communicative skills both in writing and speaking, and active listening skills that enable resolve tense situations. Fluency in English is a must.
Our Client offers an opportunity to actively participate in challenging international projects, a competitive salary and an attractive benefit package.
Sounds like you? Do not hesitate to send your CV using the link provided.
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