Working model: hybrid
Working hours: 9am-5pm
Learning Program Manager will help customers plan and execute Cloud Learning Plan, providing them with best practice advice, scheduling training and reporting on training consumption. They proactively manage a customers’ training investment through regular meetings and quarterly reviews.
- Act as a Single point of escalation for customer queries.
- Take the learners’ through their learning journey and provide periodic support and feedback on key learner’s issues.
- Provide operational support such as responding to internal/external queries related to training schedules, course registrations etc.
- Provide periodic report on Queries and issue using spreadsheets.
- Min 2 years of experience in Program management / Coordination experience/ management in learning / training environment.
- Proficient in English and French, written and spoken.
- Experience in support and troubleshooting technology.
- High attention to detail.
- Ability to prioritize multiple functions, tasks and requests and manage work on time.
- Ability to lead reviews and monitor key success KPIs.
- Proven ability to consistently and positively contribute in a fast-paced environment.
- Proven project management, organizational and communication skills.
- Robust conflict resolution skills.
- Opportunity to be part of a global organization focused on development.
- Open-minded and multinational environment.
- Training & development opportunities including language courses.
- Professional development and a clear career path.
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.