Logistics Customer Service Expert with English

Responsinilities: 

• Performing operational tasks within Logistic area
• Resolution of tasks accurately and efficiently to achieve the fixed service level target
• Ensure Logistic processes compliance with related financial controls as well as efficient cooperation with warehousing, distribution and transportation
• Coordinating all required continuous improvement actions
• Managing transport order of both inbound and primary transport (Auto-tendered and Perfect orders ) basis request from Sourcing units and co-packers.
• Participate in weekly and monthly performance meetings with Sourcing Units along with 1st Line org . ( suppliers, producers, etc
• Providing training to supplier on IT Tools and procedures (DDP Suppliers on dock booking)
• Data gathering and preparation for Annual carrier tendering (Eiger) and Annual bulk tendering (Olive).

Qualifications:

• Fluency in spoken and written English min C1
• University degree (minimum Bachelor) / logistics can be an advantage
• Customer Service related experience
• Both strong analytical and as well as communication skills
• Upbeat, proactive with ability to work both independently and as part of a team
• Customer service mindset
• Energetic and pressure resistance personality

Offer:

• Attractive salary.
• Stable job offer - employment contract.
• Genpact supports professional trainings and great career development opportunities Possibly of development.
• Benefits (Insurance, Luxmed, Multisport, Lunch pass card, additional vacation days, biking policy).