We are looking for Manager Application Support Engineers with German to join our expanding team, specializing in Java/J2ee for a reputational Automobile client. In this role, you should possess extensive experience in providing application support in a fast-paced environment. Top-notch application support engineers distinguish themselves by being proactive in providing application support.
- Providing software application support for Java/J2ee based applications.
- Performing analyses on software application functionality and suggesting improvements for platform stability.
- Monitoring incident/tickets for timely resolutions.
- Maintain service levels for incident/tickets raised by clients.
- Build necessary knowledge base for an effective and timely ticket resolutions.
- Perform Incident Triaging and Problem Management on tickets raised by clients.
- Liaise with other support teams and third party support for issue resolution.
- Problem determination, workaround resolution, root cause analysis, major incident management.
- Collaborate with offshore teams for smooth handovers between the time zones.
- Act as Single Point of Contact for any support related escalations.
Must Haves:
- Technical / programming languages.
- 10 to 12 years of experience with:
- Java.
- SQL Service.
- Spring Boot.
- JDBC.
- Experience with onsite/offshore team construct.
- Working very closely with business stakeholders, architects, Product owners, Scrum Masters and the developer community.
- Additional experience of the delivery process would be helpful.
- Excellent Communication Skills.
- Fluent in German and English as a Business Language.
- Having Angular experience is an advantage.
- High learnability to learn and master several open-source and in-house built tools.
- You feel comfortable working in a very dynamic environment in which changes are the only constant.
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Training & development opportunities,
- Professional development and clear career path,
- Employee referral program in place,
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.
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Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.