Type employment: full-time employment, standard shift, Monday-Friday
As a Maps Reporting Quality Assurance, you will be in charge of overseeing the activity of the team of Maps Reporting Specialists whose daily responsibilities operate within a couple of different streams, primarily focusing on:
- Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, Data Feed Updates
- Real time coverage of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched in
- Quality checks the Editors work, based on the sample size agreed for the projects
- Work closely with Team leads/Editors to communicate the quality metrics
- Gather data through web research
- Validate data (including spatial data) using internal OS X app. This involves following guidelines from manager but also applying good judgement/analytical skills
- Meet with other peers within the team to discuss difficulties with researching/validating/editing data and ways to improve processes
- May be asked to review the work of others in peer group to ensure quality & consistency
- Must have strong analytical skills & be quick to understand new concepts
- Adaptability & flexibility to support new projects & comply with process changes
- Prior QA/QC experience highly desired
- Must maintain positive attitude and attention to detail when performing repetitive tasks
- Comfortable being held to metrics to measure performance
- Must have good oral & written communication skills & the ability to read, write, & speak fluent English. Fluency in a relevant foreign language is also required
- Role-specific training will be given
- Fluent French/German/Italian + English (at least C1)
- Willing to work in a shift based work schedule (24/7)
- Good written and oral communication skills
- Good analytical and decision making skills
- Working knowledge of MS Excel / Spreadsheets in the areas like vlookup, pivot table, charts
- GIS tools working knowledge, MAPs POI editing experience >2 years. Experience in QC > 1 year for 5% of the team
- Quality checks the POI editors work, based on the sample size agreed for the project
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Training & development opportunities
- Competitive salary with cafeteria benefits
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Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.