Type employment: full-time employment, 24/7 shift work
At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital.
In Poland, our offices are located in Gdańsk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
- Managing and overseeing the activity of the team of 15 - 20 Maps Reporting Specialists.
- Being responsible for their group day-to-day operation, managing time and effort as per SLAs.
- Providing mentorship, guidance, and career development to team
- Monitoring workflow for variations and making adjustments as necessary to meet requirements.
- Policy clarification and repository, on-floor mentor support.
- Implementing escalation channels in accordance with mutually agreed-upon procedures.
- Influencing team strategy through effective communication, building action plans, execution of the improvement plans.
- Managing attendance, forecasts, team level reporting activities.
- C1/C2 Level of English (spoken & written)
- Willing to work in a shift-based work schedule (24/7).
- Supervisory experience and experience managing projects to established requirements.
- Experience working in a B2B environment.
- Working knowledge of MS Excel / Spreadsheets in the areas like vlookup, pivot table, charts.
- Excellent communication (verbal and written), facilitation and interpersonal skills.
- Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making.
- Strong attention to detail with a desire to deliver accurately, efficiently and to a high standard.
- Opportunity to be part of a global organization focused on development
- Open-minded and multinational environment
- Training & development opportunities including language courses
- Professional development and clear career path
- Full equipment and paid training provided from the first day of work
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits.
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
