With offices in more than 150 countries and territories, Carlson Wagonlit Travel deploys the right people, processes, skills and technologies to consistently deliver great service and deliver bottom line results to our corporate clients.
We are currently looking for:
Mid-Office Specialist (teleworker)
Place of work: telework / Warsaw
reference code: PL090102
reference code: PL090102
Main responsibilities:
- Configuration, support and set up of AQUA mid-office
- Defining and documenting functional and technical requirements based on business needs
- Development of mid-office solutions to meet business needs
- Testing and troubleshooting system developments
- Providing support and expertise to the business
- Provision of post-development documentation
Candidate’s profile:
- Fluent English: both written and oral
- Fully literate in at least one of Galileo, Sabre or Amadeus
- Excellent oral and written communications skills
- Knowledge of MS Office programs, additional IT skills will be an advantage
- Strong analytical skills
- Technical minded
- Knowledge of mid-office or other GDS related automation
- Logical and methodical approach to problem solving and business and technical processes
- Self-motivation and initiative
- Cross cultural mindset
- Experience: Significant experience in a TMC, either in a front line or TTS/technical support capacity, or equivalent experience in a mid-office/scripting role
- Degree or equivalent work experience
We offer:
- Telework, stable employment, interesting job in a dynamic team, professional development opportunities in an international company.
