Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic Global Company, we are looking for:
Network Engineer
Location: Gdańsk
The Network Services Team is responsible for the day-to-day operation and maintenance of the Network and Security platforms that underpin our clients’ critical IT services enabling our clients to be great at what they do.
You’ll work on a diverse mix of client network architectures exposing you to multiple vendor Network and Security technologies including the very latest Cloud technologies.
Key Responsibilities:
- Troubleshooting of network and security issues
- Successful resolution of escalated issues within agreed client SLA’s
- Proactive management of the Network Services ticket queue
- Managing Service Requests and implementing changes to client solution configurations
- Ensuring clients & partners are regularly updated on the current status of issues
- Ensuring that knowledge is retained through documentation of procedures and knowledgebase articles
Skills:
- Experience in supporting high availability customer-focused environments
- Good troubleshooting skill and experience
- Experience of utilizing a ticketing system
- CCNA certified - currently studying towards CCNP
- Knowledge and experience of ITIL standards
- Demonstrable track record of the support and troubleshooting of Data Centre network infrastructure using Cisco routing and switching technologies
- Knowledge and experience of firewalls: Cisco ASA, Check Point and/or Palo Alto
- Knowledge and experience around VPN technologies
- Knowledge and experience of load balancers: F5 LTM and/or Citrix NetScaler
- Degree education or equivalent experience
- Fluency in English
Benefits:
- Private health care
- Private life insurance
- Multisport card / participation in cultural events
- Lunch+ card for cafes and restaurants
- Training and development plans
Want to know more about this job? Send your CV to gdansk@cpljobs.pl
