Network Engineer
Miejsce pracy: Gdańsk
Nr ref.: JO-NEKW
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client we are looking for Network Engineer.
Key Responsibilities:
- Troubleshooting of network and security issues
- Successful resolution of escalated issues within agreed client SLA’s
- Proactive management of the Network Services ticket queue
- Managing Service Requests and implementing changes to client solution configurations
- Ensuring clients & partners are regularly updated on the current status of issues
- Ensuring that knowledge is retained through documentation of procedures and knowledgebase articles
Requirements:
- Excellent client communications skills
- Experience in supporting high availability customer-focused environments
- Degree education or equivalent experience
- Fluency in English
- CCNA certified - currently studying towards CCNP
- Demonstrable track record of the support and troubleshooting of Data Centre network infrastructure using Cisco routing and switching technologies
- Knowledge and experience of firewalls: Cisco ASA, Check Point and/or Palo Alto
- Knowledge and experience around VPN technologies
- Knowledge and experience of load balancers: F5 LTM and/or Citrix NetScaler
- Good troubleshooting skill and experience
- Experience of utilizing a ticketing system
- Knowledge and experience of ITIL standards
We offer:
- Multisport card / participation in cultural events
- Lunch+ card for cafes and restaurants
- Private health care
- Private life insurance
- Training and development plans