For our team in Gdańsk we are currently looking for
Operations Manager with English for Social Media Field (m/f/d)
Miejsce pracy: Gdańsk
Nr ref.: Req_00085323
Overview of tasks:
- Responsibility for the overall provision of the relevant line of Services by Vendor
- Serving as liaison between the partner and Vendor development and operational team
- Proactively update and flag to partner emerging issues
- Optimize program operations with a focus on process management, key strategic initiatives per quarter
- Managing the scheduling and chairing of all account review meetings and work with applicable managers and dedicated operations leads to review daily, weekly, and monthly operations and performance
- Ensure agreed deliverables are met on time and in right quality
- Regular coaching and development of the team lead group
We are looking for:
- Minimum of 7 years of diverse experience in scalable operations and sales environments ideally with experience in managing internal and external (3rd party Vendor partners) stakeholders
- Strong collaboration skills across function and regions, ability to adapt to a fast-paced, international work environment with a passion for making an impact and share best practices
- Strong critical and analytical thinking with an entrepreneurial and proactive mind-set
- Ability to effectively prioritize tasks and manage time, even under high- pressure situations
- Exceptional communication and presentation skills
- BA/BS or MA/MS degree & equivalent experience
- Fluency and excellent communication skills in English, further language skills in Polish / Czech / Hungarian / Romanian or German would be an asset
We will offer:
- Fixed remuneration and a performance-based bonus
- Freedom to implement your own ideas in a highly motivated team
- Close cooperation with other departments
- Demanding and comprehensive area that encourages shaping customer service for our key partner
- Internal training and learning opportunities
- Career opportunities in an international company
- Committed and motivated Team
- A modern office in the Olivia Business Center complex with modern workplaces as well as free drinks and fruit
- Private medical healthcare
