Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com
Accenture across the world and in Poland
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
- Timely and accurately process orders and review issues related to automatically processed orders.
- Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
- Receive and drive timely resolution of order-related customer queries and complaints.
- Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
- Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.
- External Customers.
- Supply Chain Management and other internal stakeholders.
- Local Order to Cash Operations.
- Shared Service Center Delivery Network O2C Operations.
- Good English and Dutch (at least B2 level).
- Previous experience in Finance&Accounting area would be an asset.
- High accuracy and focus on details.
- Ability to work analytically in a problem-solving environment as well as ability to plan, organize and perform work in accordance with the targets.
- Good knowledge of Excel and Word.
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Ability to work in hybrid mode or 100% remotely (we expect the employee to appear in the office at most once a quarter.
-
Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF.
-
Using foreign language and new technology solutions daily, cooperating with various Clients .
-
CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming.
-
Full work comfort – private medical care, life insurance, access to MyBenefit platform.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com
Accenture across the world and in Poland
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
- Timely and accurately process orders and review issues related to automatically processed orders.
- Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
- Receive and drive timely resolution of order-related customer queries and complaints.
- Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
- Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.
- External Customers.
- Supply Chain Management and other internal stakeholders.
- Local Order to Cash Operations.
- Shared Service Center Delivery Network O2C Operations.
- Good English and Dutch (at least B2 level).
- Previous experience in Finance&Accounting area would be an asset.
- High accuracy and focus on details.
- Ability to work analytically in a problem-solving environment as well as ability to plan, organize and perform work in accordance with the targets.
- Good knowledge of Excel and Word.
-
Ability to work in hybrid mode or 100% remotely (we expect the employee to appear in the office at most once a quarter.
-
Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF.
-
Using foreign language and new technology solutions daily, cooperating with various Clients .
-
CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming.
-
Full work comfort – private medical care, life insurance, access to MyBenefit platform.