Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
As OTC Team Leader you will be responsible for:
- Guiding and supporting OTC Team and acting as an Escalation Point for the Team
- Operational Reporting
- Driving actions / prioritization with team - in cooperation with OTC Managers
- Managing day to day tasks allocation and Team performance (KPIs, SLAs)
- Being the Key Point of Contact and Decision Maker for OTC process
- Team management (setting strategic long term goals, team development)
- Very good English and Greek (at least B2 level)
- 3-4 years of experience in Order to Cash process
- 2-3 years of team leading experience
- High accuracy and focus on details.
- Ability to work analytically in a problem-solving environment as well as ability to plan, organize and perform work in accordance with the targets.
- Advanced knowledge of Excel
- General experience with ERP systems used in a multinational environment
- Ability to work analytically in a problem-solving environment
What can we offer:
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.