Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Process Manager is responsible for the design and effectiveness and performance of business processes.
Process Excellence Manager apply knowledge, skills, tools, techniques and systems to define, visualize, measure, control, report and improve processes with the goal to meet customer requirements with the objective of designing and building repeatable process with efficiency, effectiveness and deliver the desired objectives.
- Experience: Process Excellence / engineering experience 5+years
- Language: Fluency in English
- Attitude: Process orientation. Problem solving. Completer finisher. Attention to detail.
- Aptitude: Demonstrated aptitude to understand complex systems and processes and breakdown to component level.
- Good comprehensive understanding of complex business flows.
- Results orientation with attention to detail and unwaivering focus on process effectiveness and efficiency
- May manage physical or virtual process team
- Delivery based resource - Overtime and weekend work as required
A key client is going through a significant organizational realignment while also addressing substantive regulatory audit remediation commitments. One of the major outcomes of these activities is the creation of a centralized "Production Assurance" team to manage all Change Management, Quality Assurance and Production Services capabilities for the division to resolve key regulatory concerns and provide a structure to drive enhanced production quality and stability, improve effectiveness and efficiency, standardize process and technology, and provide effective governance and control. The key elements of the project include:
- Strategic planning, organizational design and transformation planning
- Program/Project management of deliverables against key regulatory remediation commitments
- Building of a centralized "Production Services" organization supporting all production applications for the division
o L1 Service Desk
o L2 Support
o Database Administration
- Process standardization and enhancement
The project will be very complex and has very tight timelines against aggressive regulatory remediation commitments that must be progressed while building a new organization.
The total size of the IT division is approximately 1000 people supporting 400+ applications. The application environments are critical for the client as they generate critical regulatory and business financial reporting. The Production Assurance team will be ~15% of the overall organization and will own Change Management, Quality Assurance and Production Services for the division.
Core Technologies:
- Teradata, DB2, Oracle, MS SQL
- SAP
- DataStage
- Lotus Notes Domino
- Mainframe, Unix, Linux, Wintel
The candidate is expected to provide his technology expertise to help strengthen the position of Luxoft as a strategic IT service supplier for the customer, with a range of services spanning from very complex and large-scale IT transformational initiatives to application support.
