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Order Management organization supports Motorola Solutions Radio and Systems business by processing and managing the EA project orders. |
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The role encompasses processing and managing all systems orders for specified sales area in the actual Order Management tools like, Oracle R12, 11i, PSR (Pack Ship Receive), ENIT, Pre Release Database, C3, MOL and diverse touch point applications in close co-operation with the Project Management Team.
• Correct, efficient and seamless order fulfillment
• Manage customer expectations - from order entry up to delivery of order in close co-operation with other internal departments.
• Ensure technical and commercial order checks are done upfront.
• Deal with issues in a timely manner together with the customer if required and in accordance to Motorola Solutions high quality standards with the aim to increase and optimize customer satisfaction and loyalty.
• Ensure all Export Control regulations are followed; close cooperation with Export Control Manager in UK, US and Germany to coordinate Export controlled orders and products.
• University degree (bachelor/master)
• Minimum 2 years of work experience in the relevant field (customer order management/order entry/supply chain)
• Solid understanding and knowledge of customer project management/coordination
• Good product and company knowledge required
• Excellent command of MS office tools
• Excellent time management
• Excellent knowledge of Order Management-related systems (OMAR, 11i, PSR)
• Dynamic, creative and able to present and assert oneself
• Excellent communication skills, self motivated and able to work under pressure
• Ability to judge
• Fluent business English is a must; advanced knowledge of Spanish will be a big plus; other European languages will be advantageous
We offer:
• Competitive salary
• 8 hours working day (30 minutes lunch break included)
• Relocation package for candidates from outside of Małopolska
• Strong team-oriented culture
• Private medical coverage
• Life insurance
• Comfortable work conditions (high class offices, parking space)
• Access to wellness facilities
If interested please apply through online form available at: careers.motorolasolutions.com
