For our team in Gdańsk we are currently looking for
Quality Manager for Sales Project with English (m/f/d)
Miejsce pracy: Gdańsk
Nr ref.: Req_00085323
Overview of tasks:
- Leading, managing and motivating a team of Quality Analysts
- Delivering insights to continuously improve and deliver outstanding customer experience across the program
- Acting as a primary point of contact between Quality Analysts and our Business Partner
- Assuring the standards of consultative sales by monitoring quality results and progress
- Surfacing analytical insights to improve the experience of our advertisers with our team of digital experts
- Implementing and driving quality process and structure
- Responsible for the delivery of quality metrics on monthly and quarterly basis
We are looking for:
- Preferred 3+ years’ experience in quality manager role or similar position
- Fluency and excellent communication skills in English
- Analytical mindset and numbers affinity
- Strong communication and leadership skills
- Networking platform active user
- Proactivity and ability to think “outside the box”
- Excellent organizational skills and detail-oriented approach to problem solving
- Able to adapt quickly to changes in workflow
- Goal-oriented work approach and flexibility to adapt to a fast-paced business environment
We will offer:
- Fixed remuneration
- Freedom to implement your own ideas in a highly motivated team
- Close cooperation with other departments
- Internal training and learning opportunities
- Career opportunities in our international company
- A modern office in the Olivia Business Centre complex with modern workplaces as well as free drinks and fruits
- Private medical healthcare and sports card