Quality Manager
Gdańsk
Quality Manager
Gdańsk
Nr Ref.: 1049978
Gdańsk
Nr Ref.: 1049978
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of our Client, a global BPO established in Tricity, we are currently seeking Candidates for the position of Quality Manager.
Holding the position of Quality Manager you will be expected to drive process improvements using Lean, Six Sigma and continuous improvement methodologies and conduct and implement ISO 9001, standardization audits. Your daily routine will also include managing and supporting operations in meeting SLA’s. What is more, holding this position you will be responsible for driving projects that will achieve business objectives of the client and internal organization, as well as driving customer satisfaction.
To be successful in this role you will need to have Black Belt in Six Sigma Certification, an educational background preferably in finance/economic and ideally at least 6 years of experience. Experience in BPO/ SSC or corporate company will be an advantage. Excellent communication and management skills and the very good knowledge of English and Polish in business context are required. The ideal Candidate also must be details oriented, have good analytical skills and strong Excel knowledge.
Our Client offers challenging work conditions and opportunities for professional development within international, globally-renowned BPO organization. Benefit package and training are also included.
Sounds like you? Do not hesitate to send your CV in English using Apply button.
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