Online Interactive Education Support (OIE Support) - Laureate is the international center of excellence for online higher education within Laureate International Universities, the leading worldwide provider of higher education.
Our portfolio of online degrees totals over 250 programs ranging from Bachelors and Masters to Doctoral levels.
OIE Support- Laureate delivers the operational skills and expertise that are needed to meet the increasing demand for quality online higher education whilst providing enrollment management to prospective students around the world.
OIE Support - Laureate is currently seeking in Gdansk office a:
The Registrar Operations Specialist facilitates student success by helping to maintain the student record system that the students rely upon. As a key task they also ensure that students are able to access the correct classes at the correct time in order to continue their studies. The Registrar Operations Specialist also contributes to the registrar functions required to ensure the students are properly registered with the relevant University systems. This position represents Registration Services with external and internal customers under the management of the Associate/Assistant Registrar.
- Collaborates and interacts with operational teams communicating in an effective and timely manner to internal and external customers.
- Responsible for all student status changes once students are fully enrolled on their program until the time they finish.
- Manages all information regarding students within the Student Information System (SIS)
- Ensuring that the system input of all students finishing their program (withdrawals or graduations) is correctly closed.
- Researches information as necessary to respond to inquiries or to address specific student concerns.
- Other duties and responsibilities as assigned by functional manager.
- Bachelor's degree
- Excellent verbal and written communication skills in English
- Minimum of 3 years' experience working in a service-oriented environment or university setting
- Ability to adapt to new and rapidly changing situations
- Knowledge of Microsoft Excel and experience of full Microsoft Office Suite
- Ability to work effectively with multiple databases and technology platforms.
- Strong problem solving and time management skills.
- Attention to details
- Familiarity with online learning and Internet technology is an asset
- Must have a strong commitment to education and delivering the high standards of student experience Laureate students expect.