Have you been dreaming of a job where you can work with leaders in the Internet industry? Do you want to be a part of an international team in which you can tackle worldwide markets? If the answer is yes, then a job at GetResponse is exactly what you’re looking for.
We’re a successful Polish company and a leader in the Internet industry which has been supplying software to companies all over the world since 1999. Our product has been used by over 1,5 million users globally, and counting.
We hold offices in the USA, Canada and Europe however our headquarters are based in Gdansk, Poland. Currently we have over 250 employees and we would like to expand our team by adding one more creative and energetic member who will hold the position of Retention Manager.
- Identify retention hot spots and opportunities to optimize the prevention of churn and increase customer lifetime value
- Use of analytical and reporting tools to generate insight on retention data
- Contribute to business strategy development by providing logical data on the business impact of retention processes
- Develop and implement measures to analyze and predict attrition rates
- Provide cross-functional recommendations to improve the customer experience and retention rates
- A degree in business, marketing or a similar field is required
- Strong experience in managing online retention programs
- Work experience within a SaaS environment would be an advantage
- Ability to work independently and run projects with minimum guidance
- Great social skills and the ability to communicate and influence effectively within an organization
- Excellent English language skills
- A modern and energetic work environment
- Flexible work hours (We’re big on both early birds and night owls!)
- The opportunity for professional development along with the dynamic growth of the company, training (including language classes) and a great selection of books in our company library
- Private healthcare
- Multisport Card (we often take part in sporting events)
- Free breakfast, lunch allowance, freshly squeezed juice every morning, cold and hot drinks and delicious cake every Friday (each week we get a different one!)
- Relax Room
- We organize team outings, integration events, employee days and sometimes we even take the time to create nice surprises during work hours
If you see yourself as a member of our team send us your resume and a paragraph explaining why you would like to be a part of GetResponse!