- Contribute to a performance-driven culture within the O2C department by handling credit control processes.
- Manage major accounts efficiently and effectively.
- Register and resolve customer disputes and queries.
- Follow up on outstanding debts through outbound/inbound calls and other forms of contact, escalating unresolved items within agreed timeframes.
- Provide input for reporting to relevant business units.
- Perform dunning activities for internal and external customers.
- Support legal activities as required.
- Handle rebates settlement and reconciliation.
- Monitor invoice schedules and complete daily invoicing and billing runs accurately and on time to ensure timely dispatch of customer orders.
- Collaborate with various Arla business units.
- Assist in training new employees.
- Update documentation such as SOP, HTG, and Visio.
- Undertake other responsibilities as assigned by the Team Leader.
- Contribute to credit management and balance sheet reconciliations.
- Build professional relationships with internal and external customers.
- Act as a change ambassador and participate in internal projects.
We are looking for someone who:
- Holds an academic degree in Accounting, Finance, Business, Administration, Economics, Mathematics, or a related field.
- Has a minimum of 3 years of experience, including at least 2 years in finance or accounting.
- Is fluent in English.
- Possesses advanced MS Office skills.
- Has advanced knowledge of SAP or other ERP systems.
- Is a team-oriented individual with a proactive approach to problem-solving.
- Demonstrates a strong understanding of accounting principles and tools.
- Can follow instructions and work processes to perform routine tasks with high quality and within deadlines.
- Has the ability to review documents and files, enter data accurately, check records for completeness and accuracy, and retrieve data for reporting or queries.
- Can effectively communicate and resolve queries with internal and external stakeholders.
- Flexible working hours (start your workday between 7-9) and the possibility of working from home.
- Training programs and professional induction in your new position.
- Development programs and financial support for your education.
- Comprehensive medical care and life insurance.
- Additional benefits such as gym memberships, vouchers, travel points, cinema tickets, etc.
- Scandinavian working style and no dress code.
- Home office setup including a monitor, laptop, keyboard, mouse, headset, and webcam.
- Relocation allowance for eligible candidates.
- Referral program for employees.
- Employee Assistance Program offering legal, psychological, health, financial consulting, and more.
- Support for a healthy lifestyle, including fruit days, sports facilities, challenges, and activities.
- Additional holidays based on length of employment (up to 4 days).
- While in the office, you can also enjoy:
- Modern office space with beautiful views and high-quality furniture, including adjustable desks.
- Chill-out rooms with Xbox, pool table, board games, foosball table, and even a swing.