Senior Support Analyst
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Senior Support Analyst
Miejsce pracy: Gdynia
Nr Ref.: VR-23855
Responsibilites
- Provide L2/L3 Support, with 24/7 on-call support
- Liaise with other application supports and internal/external business and technical partners
- Timely escalation of critical issues and proactively identify patterns of recurring issues to improve production
- Problem resolution and conduct root cause analysis and establish processes that will help incident prevention.
Requirements
- Minimum of 3-4 years Application Support experience with a strong focus on Linux and database experience
- Experiences in big data and Hadoop is preferred.
- Strong communication skills in English (written and spoken)
We offer
Our client is a major Scandinavian bank is going through major development and support transition and process transformation.
We are extending our support team to strengthen our maintenance capabilities.