Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently, we are conducting recruitment processes for a technology company operating in the financial area, which has been working on international markets for three years (China, USA, Israel and others). Thanks to the developed technology, they are distinguished by full automation and optimal maintenance costs.
Specialist with Asian language
Nr Ref.: JO-2006-451087
Responsibilities:
- Service and troubleshooting related to computer and telephone applications;
- Monitoring of messages from the mailbox; ensuring compliance with the highest standards of customer service;
- Compliance with the rules of conduct in all emergencies;
- Analysis and fluent handling of Asian-language customers queries; solving problems related to products of the company step by step;
- Monitoring and verifying translations for their correctness;
- Translation of documents and educational materials from and into Asian language;
- Brokerage in communication between the company and non-English clients;
- Cooperation with other employees in order to perform tasks efficiently; mentoring approach.
Expectations:
- Full availability, openness to shift work, including weekends and bank holidays;
- Knowledge of Asian language (Japanese, Vietnamese, Chinese, Korean) at the native level and English language at the level of min. B2;
- Min. one year of experience in the area of customer service or translation;
- Possibility of starting work without the need for processing of a work permit;
- High communication skills, eloquence; ability to talk with various types of clients;
- Flexibility, responsibility and ability to organize time;
- Experience in the area of customer service on the ticket system is an asset.
The offer:
- Possibility to work remotely;
- Development opportunities and gaining experience in an international environment;
- Great atmosphere in a team of enthusiasts who are dynamically involved in the development of the organization;
- Integration trips and meetings;
- Private medical care and co-financed sports card;
- Massage in the office;
- English lessons;
- Parking fully financed by the company;
- ... and freshly squeezed juices.