Support Analyst
[online recruitment]
[online recruitment]
Location: Remote Poland
Reference number: VR-61215
Project Description:
You'll be working with the Group Function Application Support teams in Poland. The team provides quality services to ensure end-to-end production stability and availability by combining optimized utility services with dedicated centres of expertise, ensuring business-aligned support, always aiming to foster customer/user needs
Responsibilities
- manage multiple finance applications
- does troubleshooting, identifies the root cause and resolves incidents
- does performance tracing, tuning and analyzes workload statistics, systems and performance issues
- design reliable and efficient solutions to reduce costs and maintenance effort
- is a team player, shares her/his knowledge and supports, trains, coaches other team members
Skills
- Bachelor degree in computer science or equivalent
- Minimum of 5+ years of Unix, PL-SQL, Autosys, Shell / Perl scripting, ETL (Informatica)
- exposure to monitoring tools like App Dynamics, Splunk and Automation experience
- the one who possesses collaboration skills, honest, reliable, self-motivated with a high level of integrity
- having experience in working within agile, global teams
- open for company specific solutions
- flexible, adaptable and pragmatic with an ability to stay focused on objectives and a can-do-attitude
- customer orientated and focused on service quality with strong interpersonal skills comfortable at interacting with colleagues at all levels
- excellent communicator both written and verbally
- flexibility of working hours as team need
- must be well conversant in working on Incident, Problem, Change Management and Release Management processes
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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