System Engineer

Job description

• Customer service and technical troubleshooting.                                                    
• Exceeding call quality and efficiency standards.                                                       
• Adherence to Process, Policy & Procedures                                                            
• Meeting and exceeding client SL

Requirements

• PC Support, Operating System Support, MS Office, basic networking skills, ENGLISH. Spoken/written preferred
• Understanding of user account administration, Microsoft exchange, VPN issues.
• Proficient in spoken and written polish language.
• 2 years’ experience in service desk/helpdesk with knowledge of  good ENGLISH language (spoken & written)