Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. It dedicates itself to help the world's leading companies build stronger businesses. Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise. With over 100 development and delivery centers worldwide Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. We ensure that we can lead our clients and our own business toward new horizons of productivity, growth and value.
For more information please visit www.cognizant.com
- Accountable for the success and quality of the process
- Ensures that the process is followed correctly in Service Operations
- Help to improve the defined processes as we create more automation and gather information
- Ability to learn to work with customer internal tools
- Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines
- Flexible to work in assigned shift timings as per process requirements
- Judge and decide on content by referring to client policy and guidelines
- Written, Spoken, reading communications and understanding of local culture
- Proactively identifying problems
- Documentation support & research
- Basic project skills
- MS Office skills
- Quick learning and understanding of complex processes
- Experience with social network (or similar programs)
- Internet savvy
- Good analytical & coordination & leading skills are essential
- Good interpersonal and communication skills
- Strong keyboard skills
- Ability to perform in adverse situations
- Strong mental health
- Diligence and accuracy
- Ability to work under pressure
- Ability to perform repetitive tasks
- Goal orientation
- Ability to work on sensitive and extreme content
- Ability to work in programs with multi-cultural environment spanning multiple geographies
- Good interpersonal and communication skills
- Strong keyboard skills
- Ability to perform in adverse situations
- Strong mental health
- Ability to work on sensitive and extreme content
- Ability to work in programs with multi-cultural environment
- French - fluency (at least C1 - written and spoken)
- English - communicative at least B2 (written and spoken)
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Open-minded and multinational environment
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Possible trainings with international specialists
- Convenient location and new office building
- Training & development opportunities within company
- Competitive salary with cafeteria benefits
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.