Do you want to become a Social Media Guru?
Do you enjoy social media and be up to date what is happening in the world?
Do you like having control over what is getting posted?
Want to have a job for your passion whilst working for one of the coolest companies on Earth?
Job type: Permanent
- Day to Day operations, SL and Floor Operations management
- Organize team huddles and work towards keeping the team motivation at a higher level
- Send the Shift Handover document to shift lead of the next shift with details of all the updates and critical outages/ issues
- Prepare the shift roster
- Facilitate Administrative and operational need of the team
- Prepare and share daily Shift reports
- Assign routine tasks to the team
- Prepare consolidated weekly / monthly reports
- Accountable for the success and quality of the process
- Ensures that the process is followed correctly in Service Operations
- Approves management reporting and tool requirements
- Ability to learn to work with internal tools
- BPS experience
- Excellent English written and verbal communications skills
- Handling Escalations from Clients
- High Analytical & Coordination skills are essential
- Documentation support & research
- Excellent project skills
- Very Good people management Skills
- Ability to follow through on projects assigned
- Internet Savvy
- Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
- Customer service orientation and ability to work in a team
- Good interpersonal and communication skills
- Ability to perform in adverse situations
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Open-minded and multinational environment
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Convenient location and new office building
- Training & development opportunities within company
- Competitive salary with cafeteria benefits
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
