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Team Manager with Czech for Social Media Project (m/f/d)
TELUS International
Gdańsk
kierownik/koordynator
pełny etat
umowa o pracę
rekrutacja online
57 dni temu

Business operations, Call Center KPIs and employee motivation are not only empty phrases for you, but you know exactly what stands behind them? We have the perfect job for you!

 

The team in Gdańsk is currently looking for

Team Manager with Czech for Social Media Project (m/f/d)

Miejsce pracy: Gdańsk
Your tasks:
  • Managing day-to-day operations
  • Ensuring consistent quality and productivity
  • Coaching, shadowing and employee support
  • Support in process development
  • Conducting feedback and conversations with employees
  • Monitoring, reporting and analysis of KPIs relevant to the project
Your profile:
  • 3+ years of experience in customer service in sales/technical areas
  • Fluent knowledge of the Czech language and a very good command of the English language (written and spoken)
  • The ability to identify training needs and support program development
  • Excellent organizational skills and attention to detail
  • Experience in team management in the Call Center environment
  • Multitasking and prioritization
We offer:
  • Possibility of cooperation with leading business partners
  • A committed and motivated team
  • Attractive salary and bonus scheme
  • Private medical healthcare
  • Medicover sport
  • Fully paid comprehensive product training and intensive training-on-the-job
  • Stable job and career development opportunities in our international company
  • Positive international working environment (Relax zones, PlayStation)
  • Highly motivated and dedicated team with flat hierarchies and informal culture
  • Employee referral bonuses and recognition programs

Poznaj

Competence Call Center member of TELUS International

Dlaczego warto?

Jesteśmy częścią grupy TELUS International. Zajmujemy się różnego rodzaju obsługą klienta dla naszych partnerów w wielu językach. Znajdziesz u nas pracę na stanowiskach Doradca Klienta, Specjalista od Digital Marketingu i innych.

TELUS International funkcjonuje obecnie w około 30 krajach i zatrudnia około 70 tysięcy pracowników.

Nasze dwie lokalizacje w Gdańsku liczą łącznie około 450 pracowników.

Proces rekrutacji

Krok Krótka rozmowa telefoniczna
Krok Rozmowa rekrutacyjna online
Krok Testy
Krok Decyzja

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