Globetek jest międzynarodową agencją rekrutacyjną wyspecjalizowaną w usługach dla przedsiębiorstw sektora przemysłowego. Działając na globalnym rynku współpracuje z największymi korporacjami branży energetycznej, petrochemicznej, budowlanej, konstrukcyjnej czy produkcji i automatyki, pozyskując dla nich wykwalifikowaną kadrę i dostarczając zaawansowane rozwiązania HR.
Technical Application Service Manager
Responsibilities:
- leading and assisting in production trials on customers’ production lines ensuring fast commercialization of Company products,
- providing technical troubleshooting / advisory to defined customers to support best possible performance of Company’s products,
- building good relationship with production technologists/ managers on customer side to safeguard sales possibilities and gain necessary information concerning relative performance of Company’s products compared to competitors offering,
- collecting information concerning market needs/ trends in terms of product specification
- assisting product portfolio development process,
- influencing customer decision making process concerning PP resin selection from technological angle by giving best possible technical service/ support,
- supporting Sales Team in best product selection for specific customer,
- collecting technical information of customers’ production lines, assist internal, technological database creation,
- assisting claim management process, taking the leading role in case of product quality related claims,
- supporting technical documentation creation (TDS, SDS, CoA etc.) - content, test methods, declared values, first quality bandwidth,
- supporting production product release process by allocating specific production batches to specific customers preventing potential claims,
- cooperating with Production Department on product portfolio development activities (product formulation changes/ upgrades, new product development, production trials scheduling) provide market insight into production organisation.
Requirements:
- experience in similar role (might be polymers converter perspective as production technologist, production manger),
- profound knowledge of various polymers processing methods (injection, extrusion etc.) including current production technologies,
- very good knowledge of PP key parameters:
- mechanical, rheological, thermal properties and testing methods,
- good understanding of all main stabilization packages and additives and its influence on physical properties of PP resin,
- fluent English allowing written and spoken communication.
We offer:
- working on an interesting investment project, which is currently one of the largest industrial investment in Poland,
- non-wage benefits e.g.
- training,
- medical care,
- sport card,
- group insurance,
- holiday bonus,
- quarterly bonus system,
- chance for development and promotion in the organization's structures.