Every Leap Forward Is Only Possible Because It's Humanly Possible
Joinour Client's organization to see the sea of opportunities!
Our $22 billion company creates unique time to value through acomprehensive suite of innovative solutions that help best Talents and Employers win in the Human Age. ManpowerGroup maintains the world's largest andindustry-leading network of nearly 3,600 offices in over 80 countries and territories. Celebrating 65 years of Ensuring the Talent Sustainability of the Worlds Workforce we are proud that ManpowerGroup Solutions RPO has once again been named the leading Global RPO Provider by Everest Research Group for third consecutive year.
Our client is a leading worldwide company, distinguished by outstanding client services, constantinnovations and development. Our client's organization's culture is built onrespect and fairness. Company creates an ideal environment for result-orientedand motivated high professionals. Currently company give opportunity an enthusiastic,multilingual and open minded individuals to develop their skills and knowledge in IT field. Currently, for our client we are looking for:
Job description:
- Providing technical support for foreigner customers
- Registering customers' problems and requests
- Monitoring and classifying all incoming documents and information
- Assignment of unresolved cases to the next line of support
- Following customer service standards
- Very good knowledge of Slovak and Czech languages in written and spoken
- Communicative level of English language
- Willingness to work in Poland (Gdansk)
- 1-2 years of technical support experience call center or a service center supportingcomputer HW product clusters or on site support experience
- Good understandingand working experience of Databases, programming to supporting servers and network products in a call center setup or a IT support setup
- Knowledge and experience with Microsoft Windows Client Platforms (Windows 2000/XP/Vista).
- Specific education in the product category to be supported – Diploma, certification, MCSE, SQL server certification etc.
- Knowledge and experience with Microsoft Windows Client Platforms (Windows 2000/XP/Vista).
- Knowledge or experience with Microsoft Outlook (2000, 2002, 2003) and other Messaging Clients(POP3/IMAP/SMTP)
- Attractive salary and benefit package
- Stable employment
- Work in an international environment
- Work with the high-qualified team of professionals
- Possibility of career development
- Possibility of gain and develop an experience in the field of IT
