Exciting, challenging, rewarding in amazing Serco Team...
... words that sum up the working day at Serco
Step into the adventure and join Our international Team in easyJet project
Tourism Advisor - German/French/Italian/Spanish
Ref. no.: TA/PPL/082015
Place of work: Kraków
Main responsibilities:
- Helping customers to arrange their travels and expectations in terms of arranging their travels
- Provide active support to customers before and after booking
- Explaining travel procedures to the customers
- Delivering the highest quality customer service
- Working with colleagues to ensure Clients expectations are met
Candidate profile:
- Fluent oral skills in German, French, Italian or Spanish
- Ability to communicate in English language
- Excellent customer care and proactive attitude
- Results oriented approach
- Attention to details
- Being a team player
- Previous travel industry or/and hospitality experience plus customer service will be an asset
- Willingness to work on shifts
- Flexible working hours for Full Time or Part Time Employees
Benefits:
- Competitive salary (plus extra bonuses)
- Private medical care for you and for your family (including dental care)
- Attractive benefits package – cafeteria benefit system (Multisport Card, Gift Cards)
- Full-paid appropriate certified training
- Relocation package and bonus for commuters
- Employee Referral Award Program
- A multicultural, environment with great working atmosphere
- Trainers support for language development
- Fast recruitment process taking 2-3 weeks, with a remote application system
- Flexible starting dates