Do you want to become a Social Media Guru?
Do you enjoy social media and be up to date what is happening in the world?
Do you like having control over what is getting posted?
Want to have a job for your passion whilst working for one of the coolest companies on Earth?
Job type: Permanent
- The Trainer will be responsible for training new hires to the program, drive refresher training to the teams and develop individual training plans to train individuals requiring personalized training to improve performance.
- The Trainer will also own training content and will ensure it is updated with all policy and process changes and is also constantly updated with learning from operations
- Ideal candidates will be comfortable and have the ability to adjust their training delivery to meet a constantly changing environment.
- The candidate will also have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies.
- Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
- A minimum of 1 - 2 years’ experience in training delivery
- Excellent communication skills – written and oral
- Demonstrates a proactive approach to team management
- Client focused and solutions oriented; Good problem solving and analytical skills
- Ability to comprehend and analyze client situations and use judgment to help analysts apply the
- most appropriate solution for the client
- Ability to collaborate and work effectively with cross functional and global teams
- Ability to educate customers on policy and product questions
- Ability to prioritize effectively according to changing circumstances and manage multiple projects while maintaining strict attention to detail
- Customer service orientation and ability to work in a team
- Good interpersonal and communication skills
- Excellent Soft skill, Communications skills (Voice & Email) to handle global customers
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Open-minded and multinational environment
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Convenient location and new office building
- Training & development opportunities within company
- Competitive salary with cafeteria benefits
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
