Travel Assistant

• Efficiently processing travel requests received from staff and finding best option compliant with Mobica Travel Policy (based in Bydgoszcz office);

• Verifying and questioning rationale for the trip if doubts arise;

• Continuously improving his/her travel arrangement skills;

• Solving any problems that arise within his/her area of responsibility (and escalating unsolvable ones on Travel Assistant level);

• Performing regular training for local travelers (connected with Mobica induction training);

• Dealing with complaints or refunds on Travel Assistant level - reporting to Travel Manager;

• Performing other tasks/projects assigned by Travel Manager;

• 24/7 emergency phone care after 3 months of trial or earlier depends of performance;

• Attending regular travel team meetings (min 2 times/year).

• English C1;

• Well organised;

• Records keeping;

• Paying attention to details;

• Creates cost table estimation;

• Computer proficiency: office software suite, Internet searching;

• Patient;

• Independent;

• Customer facing/ professional;

• Aware of short deadline – stress control;

• Prioritising tasks;

• Knowledge of another language while working in the travel area, tourism/ events coordination background is always advantage.

• 3 months trial period Travel Assistants  - having a mentor during 3 months initial period;

• Competitive salary adequate to the skills and performance;

• Opportunities to develop and improve skills;

• Relaxed atmosphere;

• Friendly, open and supportive culture.

• Private health care;

• Private life insurance;

• English lessons;

• Company social and sport events;

• Training program;

• Multisport program.

If you want to join a successful and progressive company send us your CV in English by clicking the APPLY button: