CPL Jobs Sp. z o.o. to część międzynarodowej grupy CPL Resources, notowanej na irlandzkiej i angielskiej giełdzie papierów wartościowych. Działalność rozpoczęliśmy w 1989 roku, w Irlandii. Od 2006 roku działamy na rynku ogólnopolskim. Ponad 20 lat doświadczenia w rekrutacji sprawiło, że CPL Jobs może zaoferować swoim Klientom i Kandydatom wsparcie na każdym etapie procesu rekrutacyjnego. W naszych kontaktach z kandydatami stawiamy na długofalowe relacje. Zapewniamy stały dostęp do informacji o najciekawszych projektach na rynku, doradzamy też w kwestii rozwoju kariery i wyboru optymalnego typu zatrudnienia. Pozwól nam poznać i zrozumieć swoje potrzeby, a pomożemy Ci osiągnąć Twoje cele.
Your Responsibilities:
- Current, comprehensive e-mail customer service;
- Customer support regarding the use of products;
- Building good relationships with clients;
- Consulting in the scope of the company's offer;
- Compliance with standards and development of customer service quality;
- Caring for the company's image;
- Updating of data in existing customer accounts.
Requirements:
- Good spoken and written English, preferred level B2;
- Native German;
- Excellent organizational skills;
- Ability to work effectively under time pressure;
- Communication skills and being success-oriented;
- Experience in the Customer Support area (min.1 year);
- Experience of working with ticketing systems (good to have)
We Offer:
- Possibility of full-time remote work (with occasional work in the office in Warsaw)
- -Modern working environment with a start-up culture
- Possibility of personal development and gaining experience in an international environment;
- A team of enthusiasts who successfully create a company in the fast growing blockchain industry;
- Great atmosphere and attractive working conditions in a start-up culture;
- Work in the modern office in attractive location in the center of Warsaw
- Private medical care and co-financed sports card;
- Extra integration trips and events;
- Celebration of your birthday;
- Fresh pressed juices;
- Massages in the office;
- English classes at work;
- Parking financed by the employer;
- Flexible working hours (work in 2 shifts).