Genpact jest liderem globalizacji usług i technologii oraz pionierem w zakresie zarządzania procesami biznesowymi dla firm na całym świecie. Współpracujemy z ponad 800 klientami wykorzystując inteligentnie skonstruowane procesy, analizy i technologie. Oferujemy szeroką gamę usług branżowych. Należą do nich finanse i rachunkowość, ubezpieczenia i bankowość, zakupy & zarządzanie łańcuchem dostaw, obsługa klienta, aplikacje korporacyjne, zarządzanie infrastrukturą IT, zarządzanie zamówieniami.
Obecnie zarządzamy 4700 procesami w 30 językach, poprzez sieć ponad 70 centrów operacyjnych w 20 krajach.
Współpracujemy z klientami z listy Fortune Global 500 i poza nią, oraz zatrudniamy ponad 77 000 osób w ponad 20 krajach, z kluczowymi biurami w Nowym Jorku, Palo Alto, Londynie i Delhi.
Nasi klienci to firmy w różnych branż, takich jak motoryzacja, bankowość i finanse, ubezpieczenia, produkcja, branża farmaceutyczna, telekomunikacja i logistyka.
Zapewniamy bezproblemowy serwis z naszych globalnych centrów, aby zaspokoić cele biznesowe, kulturowe oraz językowe naszych klientów.
Jesteśmy znani z generowania wpływu. Jeśli chcesz poznać nas lepiej odwiedź nas na www.genpact.com.
Dołącz do nas!
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of AUTOMATIONS AND REPORTING DOMAIN EXPERT
- Built and deploy complex automations improvement solutions (mainly tools, automations)
- Manage complex Power BI reporting solutions development for various business metrics
- Participate in European and Global projects where technical knowledge is required
- Act as SME for technical solutions agenda
- Designing / developing / maintaining complex local IT tools used in the hub area – using VBA, SQL, Python, Power Automate, MS Office solutions related tools
- Designing / developing / maintaining complex reporting platforms – mainly basing on Power BI solution and using data cubes, scripted data and MS Access data bases
- Proactively look for improvements and sustainable technical solutions for operational teams
- Leading part of developing parts of global / strategic solutions
- Taking ‘Subject Matter Expert’ ownership for reporting area
- KPIs reporting and month end closure reporting maintenance
- Providing support and technical skills training for HUB team members
- Leading edge in applications and computer skills (MS Office - focus on Excel and Access, Power BI, SAP, PEGA)
- Advanced programming and reports building skills (for example: VBA, SQL, Python)
- Strong analytical skills and ability to smoothly work with huge data bases
- Problem solving skills
- Project management skills / influencing skills
- Ability to propose / asses / select solutions
- Ability to cooperate with internal customers
- Ability to manage parallel tasks
- Communication skills & virtual team management ability
- Precision in daily tasks
- Ability to work effectively under pressure
- Fluent in English (understand/write technical specifications, communicate with global team)
- At least 2 years of experience in IT Developer position in Customer Services Operations
- Attractive salary
- Stable job offer – employment contract
- Various trainings (initiating, soft skills)
- Possibility of development
- Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)