Business Analyst (MS Dynamics 365)
Miejsce pracy: Gdańsk
As a Business Analyst, you will be working for our client, a leading company in the industry, on a critical project involving the implementation, customization, analysis, and support of the Dynamics 365 platform.
Your main responsibilities:
- Gathering and analyzing business requirements
- Evaluating existing sales workflows and proposing solutions using Dynamics 365
- Providing technical solution overviews and planning to stakeholders
- Conducting training sessions and workshops for Level 2 users
- Offering ongoing support to resolve user issues and optimize system usage
- Identifying opportunities for process improvement and proposing enhancements to the Dynamics 365 platform
- Functionally setting up and configuring systems
- Collaborating with developers, integrators, and business partners for system enhancements
- Ensuring compliance with IT policies and procedures
- Indirectly managing experts from other parts of the business and IT
You're ideal for this role if you have:
- 5+ years of experience with Dynamics 365 Sales Module configuration, customization, and integration
- Proven experience as a Business Analyst, with a focus on Microsoft Dynamics 365
- Proficiency in understanding and documenting business processes, requirements, and technical specifications
- Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions
- Adaptability and willingness to stay updated on the latest developments in Microsoft Dynamics 365 and related technologies
- A customer-oriented mindset with a strong sense of business acumen
- The ability to build and develop networks and work both independently and collaboratively
- Fluent business English
We offer:
- Stable and long-term cooperation with competitive salary and bonus program
- Enhancment of your skills and development of your expertise in the IT and financial industry
- Professional development and support of Consultants and experienced Managers
- Participation in Social Events, training and work in an international environment
- Access to Medical Package and Multisport Program, gym in the buidling and English classes
- Last but not least an amazing and friendly team with whom you can move mountains