ID Logistics Polska jest częścią międzynarodowej Grupy ID Logistics i wiodącym operatorem w dedykowanej logistyce kontraktowej dla branży retail (spożywczy i specjalistyczne sieci handlowe), odzieżowej, kosmetycznej, dóbr luksusowych, FMCG i e-commerce. Zapewnia klientom pełne wsparcie w efektywnym zarządzaniu w ramach łańcucha dostaw. ID Logistics obsługuje w Polsce klientów w 16 centrach logistycznych o łącznej powierzchni magazynowej ponad 600 tys. mkw., posiada też 2 oddziały transportowe. Obecnie firma zatrudnia ok. 3500 osób. Siedziba główna mieści się w Katowicach. Dyrektorem Generalnym ID Logistics Polska jest Yann Belgy. Więcej informacji na:
www.id-logistics.com/pl
www.id-logistics.com/pl
Contract manager
Miejsce pracy: Katowice
Responsibilities:
- In this role you will report to the Managing Director and work very closely with site managers & operations director
- Ensure the client satisfaction, bringing value added, improvements, new ideas and innovation
- Ensure and develop profitability of the customer in coordination with Operations, follow financial performance & execution of budget, ensure appropriate tariffs
- Increase profitable turnover with customers, proactively looking for new opportunities and supporting tenders
- Control that service level matches contractual commitment & customer’s expectations
- Ensure / pilot regular operational and strategic reviews with customer
- Evaluate the level of risk in the contracts, renegotiate clauses exposing company to risk and alert management in case of need
- Negotiate the contracts’ renewing
- Prepare defensive and cost reduction projects as well as continuous improvement actions
- Define & monitor action plans targeted to increase service level agreement and customer satisfaction
- Lead key projects connected with the customer, handle transversal projects within the company locally or internationally
- Ensure an efficient communication between customer and company’s departments, and amongst several sites if needed
Requirements:
- Preferably a degree qualification in related fields; business administration, sales, logistics, etc.
- Minimum 5 years of previous experience in warehousing services
- Legal and cost analysis knowledge
- Results oriented mindset
- Strong communication and interpersonal skills with aptitude in building internal and commercial relationships with professionals of all organizational levels
- Ability to handle projects simultaneously
- High autonomy and capacity for decision
- Fluent in English
We offer:
- An opportunity to broaden/deepen knowledge and expertise in global projects
- Stable job in a professional team
- Interesting path of career in an international organization
- Consistent scope of responsibilities
- Benefits: private medical care, life insurance
- Place of work will be agreed with the candidate