Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
Credit and Collections Analyst Danish Speaker
Place of work: Katowice
Ref. no C&CA/Dan/KTW
Job description
- Managing portfolio of assigned Customers
- Research and resolve dispute cases
- Conduct variance analysis and research claims
- Process incoming payments, offsets, reversals and other requests
- Reconcile AR cash balances
- Perform Customer Master Data and Order Processing tasks
- Work closely with the client and maintain good working relationship
Candidate’s profile
- Fluent Danish
- Good knowledge of English
- Collections experience will be an asset
- Ability to work during Polish holidays when required
- Customer service and communication skills
- Multitasking & can do attitude
- Good analytical and problem solving skills
- High motivation to achieve targets level
- Ability to organize own work day schedule
- Team player
- Assertiveness & high interpersonal skills
- Good PC skills (Outlook/ MS Excel) & knowledge of SAP will be an advantage
What we offer
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
