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Credit & Collection Junior Specialist Italian Speaker

Capgemini Polska Sp. z o.o.

Katowice

23 dni temu

Credit & Collection Junior Specialist Italian Speaker
What will you do?

    • Be responsible for collections efforts for all past due items (invoices/debit memos) on assigned accounts through proper use of correspondence, phone calls, emails

    • Participate in negotiations with customers

    • Update the automated collection tool with new information on a daily basis

    • Establish and maintain a positive relationship with customers (internal and external)

    • Research and respond to all customer and field inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation

    • Properly document any credit/collection discrepancies or potential bad debt for escalation to the Global Credit Manager on an as needed basis

    • Be responsible for ongoing maintenance of assigned European customer accounts

    • Communicate all customer requests for payback plans to the Global Credit Manager and to the third party collection company/underwriter for review and approval

    • Research and offset debit/credit memos on customer accounts in accordance with customer’s written approval or remittance advice

    • Monitor posted but unapplied prepaid cash on customer accounts and apply monies when corresponding invoices are generated

    • Verify cash payments to assigned accounts by proper review of the distributed Oracle Daily Cash Application Posting reports as well as updating their records with weekly Oracle AR reports in order to track customer’s aging

    • Assist with credit evaluations for EMEA countries on an as needed basis

    • Collaborate with the third party collector/underwriter in order to ensure high collection efficiency

    • Prepare all the needed documentation for legal causes against debtors on request from legal office.
Who are we looking for?

Before you start our induction training we will check if you:



    • are open to start international career

    • know Italian language at C1 level and English language at B2 level

    • have good knowledge of MS Excel

    • have strong verbal and written communication skills

    • have excellent customer service skills
What we offer?

Atmosphere

  • Working with great people and in legendary atmosphere
  • No formal dress code
  • Annual family picnics
  • Unforgettable integrational events
  • Employee volunteering opportunities and interesting CSR projects
  • We value and respect diversity in terms of gender, nationality, roles, age, interests
  • Internal celebration initiatives: Children’s Day, St. Nicholas Day and many more
  • Supporting employees’ hobbies: Business Run, e-sport games, basketball, volleyball

Development

  • Development in expert or leader competencies
  • Broad training offer with possible co-funding
  • Access to Harvard Business Review knowledge base
  • Introduction plan for new employees and Buddy Initiative
  • A wide range of instructor-led and e-learning trainings
  • Co-financing for post-graduate studies and courses
  • Many companies under one roof / internal headhunters
  • Internal development events: conferences, meetings, communities
  • Education First platform for learning English online

Benefits

  • Contract of employment for an indefinite period
  • Bonuses, including those for new employees recommendation
  • Additional life insurance
  • Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
  • Disability inclusion, assistive technologies, reasonable accommodations
  • Private medical care for you and your family
  • Bicycle parking and carpooling options
  • Free coffee, water, milk and wide range of teas
  • Anti-smog plants in offices
  • Car leasing
About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

HONESTY BOLDNESS TRUST FREEDOM TEAM SPIRIT MODESTY FUN

Poznaj

Capgemini Polska Sp. z o.o.

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.