Customer Service Agent with Italian
Gdynia
Customer Service Agent with Italian
Gdynia
Nr Ref.: 1063640
Gdynia
Nr Ref.: 1063640
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our Client – international organization which is providing business process services, we are currently looking for candidates for the position of Customer Service Representative with Italian (phone, email, chat).
The agent will basically be the 1st point of contact for company customers; their primary responsibility will assist end users with FAQ and troubleshooting. The agent will login all information into the system and escalate all open cases to the BO team for immediate follow up actions with Local Subsidiaries.
To be successful in this role you need to be a dynamic and adaptable person with good tolerance to stress and time pressure, eager to work in multinational environment. Ideal Candidate should have good analytical skills to solve cases, ability to learn quickly and be a team player with customer service mindset. Excellent communication skills and fluency in English and Italian is a must.
Our client offers an opportunity to work in a young, learning-oriented, highly motivational and professional environment, additionally providing high working standards, exposure to multiple domains and industries.
If you are looking for new professional challenge and have excellent communication skills, do not hesitate and send your CV, because this offer is for you!
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