Who are we? Competence Call Center member of TELUS Internationalis a multilingual provider of digitally-enabled customer experience and IT solutions. After merging with Competence Call Center, the company has more than 10,000+ team members across Europe and 50,000+ worldwide. Competence Call Center member of TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world's most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Our Gdańsk location was founded in 2014 and since that time, we are offering workplaces for many different positions. You can learn more below.
Customer Service Representative with Czech (m/f/d)
- Contact our clients (Agencies or Advertisers) by phone and email;
- On a daily base, identify sales opportunities and provide these businesses with the best solution;
- Provide information about online advertising services;
- Prepare online advertisement strategies based on the clients' needs;
- Assess customers' advertising needs.
- Proficient level of Czech language (both written and spoken);
- English language on B2 level;
- Online advertising experience is considered as advantage;
- Active networking platforms user.
- Attractive salary starting from 9,000 PLN (around 1,900 EUR) gross per month;
- Relocation allowance for smooth transition;
- Exciting bonus scheme in place;
- Employee referral bonuses and recognition program;
- Mon-Fri fixed schedules and weekends off;
- Opportunity to work Hybrid modality after probation period;
- Private medical healthcare;
- Medicover sport;
- Fully paid comprehensive product training and intensive -on-the-job training;
- Stable job and career development opportunities;
- Positive international working environment;
- Modern work space with relax zones, PlayStation area, etc.
- Highly motivated and dedicated team with flat hierarchies and informal culture;